Introduction
MYGAME INTERACTIVE, INC.("we") has always attached great importance to the protection of privacy and personal information of users. We may collect and use your informa-tion when you use our products and/or services. It is expected that you could know how to collect, use and store these information, and the way you access, update, delete, and protect this information through this Privacy Policy when you use our products and/or services.
This Policy will help you understand the followings:
How do we collect and use your personal information
How do we use Cookies and similar technologies
How do we share, transfer, and publicly disclose your personal information
How do we protect and preserve your personal information
How do we manage your personal information
Protection of minor’s information
Notification and amendment
Contact us
Using or continuing to use our services means that you agree and understand that we could collect, use, and store your information in accordance with this Privacy Policy
If you have any doubt about this Privacy Policy or related matters, please contact us at [email protected]
Contents
I. How do we collect and use your personal information
II. How do we use Cookies and similar technologies
III. How do we share, transfer, and publicly disclose your personal information
IV. How do we protect and preserve your personal information
V. How do we manage your personal information
VI. Protection of personal information of minors
VII. Notification and amendment
VIII. Contact us
"Personal information" means information recorded electronically or otherwise capable of identifying a particular natural person or reflecting the activities of a particular natural person, either alone or in combination with other information. Personal information covered by this Privacy Policy includes: Basic information (including personal name, birthday, sex, address, personal telephone number, email address); Personal identity information (including ID card, officer's card, passport, driver's license, etc.); Facial features; Network identification information (including system account number, IP address, email address and password, password protection answer related to the foregoing); Personal property information (transaction and expense records, and virtual property information such as balances, coupons, etc.); Address Book; Personal online records (including website browsing records, software usage records, click records); Personal common device information (including hardware model, device MAC address, operating system type, software list unique device ide-ntifier, personal location information).
"Personally Sensitive Information" means the personal information that may endanger the safety of persons and property once disclosed, unlawfully provided or misused, which may easily lead to damage to personal reputation, physical or mental health or discriminatory treatment. Personally Sensitive Information covered by this Privacy Policy includes: Your personal property information (transaction and expense records, and virtual property information such as balances, coupons, etc.); Personal identity information (including ID card, officer's card, passport, driver's license, and household register); Network identification information (including account name, account nickname, e-mail address, password and password protection questions and answers related to the foregoing); Other information (including address book, personal phone number, mobile phone number, web browsing record, accommodation information, precise location information).
We will only collect and use your personal information for the following purposes:
Our products and / or services include some core functions, functions necessary to realize online shopping, functions necessary to improve our products and / or services and functions necessary to ensure transaction safety. We may collect, save and use the following information related to you to achieve these functions. When we ask you to provide relevant information, you can refuse. If you do not provide relevant information, you will not be able to enjoy our products and / or services. These functions include:
(1) User registration and login
Firstly, you need to register an MYGAME INTERACTIVE, INC. account to become an MYGAME INTERACTIVE, INC. user. When you register, at least you need to provide us with your MYGAME INTERACTIVE, INC. account name, MYGAME INTERACTIVE, INC. password, mobile phone number and email address (which is used to verify). We will verify whether your identity is valid by sending SMS verification code or email. Your account name is your default nickname. You can use your MYGAME INTERACTIVE, INC. account name and password to log in to the APP. In addition, you can modify and supplement all your account information such as your nickname, gender, age, country/region and preferred language. Your supplementary account information will help us to provide you with personalized product recommendation and better shopping experience, but if you do not provide these supplementary information, it will not affect the basic functions of your online shopping.
(2) Commodity information display and search
In order to help you find what you need quickly, We may collect device information (including device name, device model, device ID, operating system and application version, language settings, resolution, service provider network ID (PLMN), browser type) about your use of our products and/or services to provide you with the best way of commodity information display. We will also use your above personal information in order to continuously improve and optimize the above features.
You can also search to pinpoint the goods or services you need. We will keep your search content so that you can re-enter it or show you the items associated with your search. Please note that your search keyword information cannot identify you individually and does not belong to your personal information, and we have the right to use it for any purpose; Only when your search keyword information is used in conjunction with your other information, can we identify you. Your search keyword information and search history will be treated and protected as your personal information in conjunction period in accordance with this Privacy Policy.
(3) Order
When you are ready to settle the account, the MYGAME INTERACTIVE, INC. system generates an order for you to purchase the merchandise. You need to fill in at least consignee's name, delivery address and mobile phone number in the order, and the order number, the goods or services you purchased, the amount of money you should pay and the method of payment will be stated in the order; You can also fill in the consignee's fixed-line tele-phone number and email address information to add more contact information to ensure that the goods can be delivered accurately, but leaving this information blank will not affect the generation of your order.
When you buy goods, service or renew on MYGAME INTERACTIVE, INC., as required by national laws, regulations or service providers, you may also need to provide your real-name information which may include your identity information (such as the copy or number of your ID card, officer's cardpassport, driver's license and other certificates indicating your identity), photos or videos of yourself, name, telephone number, etc. These orders may include information such as the location of the service or device you specified (which may be your home or business address).
All the above information constitutes your "order information". We will use your order information to conduct your identity verification, determine the transaction and the payment settlement, complete delivery, inquire order and provide customer service consultation and after-sales service; we will also use your order information to determine if there is an exception in your transaction to protect your transaction.
(4) Payment function
After ordering something, you can choose the payment service provided by the affiliated party of MYGAME INTERACTIVE, INC.or the third-party payment institution cooperating with MYGAME INTERACTIVE, INC.(including Google Payment, Apple Payment, PayPal Payment, etc., hereinafter referred to as "payment institution"). We need to obtain the authorization of your payment account to process the data required for payment, such as your payment number (such as credit card number), and the security code related to your payment. We will share your MYGAME INTERACTIVE, INC.order number and transaction amount information with these payment institutions to to enable them to confirm your payment instructions and complete the payment.
(5) Delivery of product or service functions
When you place an order and select COD or pay online, MYGAME INTERACTIVE, INC.'s affiliates or third party distribution companies (including DHL, FedEx, UPS and the like, hereinafter referred to as "Distribution Companies") will deliver the order for you. MYGAME INTERACTIVE, INC.'s affiliates or third party distribution companies working with MYGAME INTERACTIVE, INC.with your agreement will use your order information in the above links to ensure that your order is delivered securely.
We may share your order information, account information, device information and location information with third parties such as partners to ensure that service is provided for you smoothly. But we will only share your personal information for legal, legitimate, necessary, specific, and explicit purposes, and only share those necessary to provide the service. Our partners have no right to use the shared personal information for any other purpose.
(6) Customer service and after-sales functions
Our telephone customer service personnel and after-sales personnel will use your account information, order information, log information and other relevant information.
In order to ensure the security of your account, our customer service personnel will use your account information to verify your identity. When you require us to provide you our customer service and after-sales service related to your order information, we will check your order information. When communicating with our customer service personnel, you may provide other information than the above information, such as requirements of changing the delivery address, contact person or contact number. When you need our assistance in troubleshooting problems encountered in the use of our products and / or services, you need to allow us to obtain your usage logs, chats with MYGAME INTERACTIVE, INC.and other communication content, information about the device, as well as status data of relevant products that you need to check. When you contact us for customer support, telephone conversations or chat conversations with our representatives may be monitored and recorded.
(7) Push notifications
In order to ensure that you receive messages related to your account number and service status in time, we need to obtain the authorization of your system message notification to receive remote push information.
When you need to use our products and/or services to achieve remote control, we will obtain your following information or permissions:
Remote mobile: mobile access password;
Remote mobile camera: mobile camera permission;
Remote viewing of mobile desktop: permission of mobile desktop screenshot.
We may collect your account information, order information, browsing information, subscription, license and other rights information for data analysis to form a user profile, which is used to show you the goods or service information you are interested in or show you the goods you may want to find when you search. We may also obtain other information about you in order to provide services and improve the quality of services, including the information you provided when you contacted customer service personnel, the reply information sent to us when you participated in the questionnaire survey, and the information we obtained when you interacted with our affiliated parties and our partners. We may associate information collected from your various devices so that we can provide you with consistent services on those devices. We may combine information from one service with information from other services to provide you with services, personalized contents, and advice.
In order to improve the security of your system when you use our products and/or services, and more accurately prevent phishing fraud and protect your account, we may judge your account risk by knowing your browsing information, order information, software information, equipment information and other means, and may record some links ("URL") that we believe are risky; We also collect your device information to analyze MYGAME INTERACTIVE, INC. system problems, count traffic and check possible risks, and check exceptional information when you send it to us.
(1) Data of devices and usage. Data about your devices and the products and functions you use, including information about your hardware and software, our product performance, and your settings. For example:
a) Payment and account history. Data about the products that you purchased, services, and activities associated with your account.
b) Browsing history. Data about the web pages you visit.
c) Data of devices, connectivity, and configurations. Data about your devices, device configurations, and nearby networks. For example, data about the operating systems, device names, and other software installed on the devices(including the product passwords). In addition, the information about IP addresses, device identifiers (such as IMEI numbers for mobile phones), regional and language settings, and WLAN access points related to nearby devices.
d) Data of error reports and performance. Data about product performance and any problems you encounter, including error reports. Error reports (sometimes referred to as "crash dumps") may include detailed information of the software or hardware associated with the errors, the contents of the files opened when the error occurred, as well as data related to other software on the devices.
(2) Content usage data. Information about the content of media files (such as pictures, videos, music, audio, text books, applications, etc.) that you access through our products.
(3) Voice data. Your voice data, such as the sound generated when you use a product or service for a remote connection.
(4) Text typing data. Text typing data and related information, for example, when we use remote connection such as remote desktop or remote file, remote text typing and input may be carried out.
(5) Images. Images and related information, such as picture metadata. For example, we will collect images you provide or involve when using remote connection support services such as remote desktop or remote control.